Who we are

Our website address is: https://modernmagnets.co.za.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

Additional information

How we protect your data

What data breach procedures we have in place

What third parties we receive data from

What automated decision making and/or profiling we do with user data

Industry regulatory disclosure requirementsWebsite Privacy Policy

The Protection of Personal Information Act, 2013 (“POPI”) came into complete

commencement on 1 July 2021, in this regard we have a number of obligations

and duties in terms of POPI that we must comply with. The protection of your

personal information is a high priority for us, and we have taken steps to ensure

that your personal information is protected and remains private.   

 

Our company is an early adopter to initiatives of greater transparency and

control for users. In addition to this document serving as our privacy policy, this

document will also serve as our data subject notification as contemplated in

section 18 of POPI. In this regard, this document will inform you of what personal

information we collect, why we collect it, how we use it and what safety

measures are in place to protect it.   

Where we refer to “process”, it means how we collect, use, store, make available,

destroy, update, disclose, or otherwise deal with your personal information. As a

general rule we will only process your personal information if this is required to

deliver or offer a service, provide a product or carry out a transaction.  

We may combine your personal information and use the combined personal

information for any of the purposes stated in this Privacy Policy.  

In this document any reference to “we” or “us” or “our” is reference Modern

Magnets (Pty) Ltd. More information about the business can be accessed by

visiting our website: https://modernmagnets.co.za.

If you use our services, goods and/or products, you agree that we may process

your personal information as explained under this Privacy Policy.   

We may change this Privacy Policy from time to time if the law or our business

practices requires it.  The version of the Privacy Policy displayed on our website at

the time of your interaction with us will be applicable.  

What Is Personal Information?  

Personal information refers to any information that identifies you or specifically

relates to you. Personal information includes, but is not limited to, the following

information about you:  

Age    Financial history    Personal views  

Belief   Gender   Physical address  

Birth    Identity number   Physical health  

Biometric   Language    Pregnancy   

Colour   Location information   Race  

Conscience    Marital Status    Religion  

Correspondence   Mental Health   Sex  

Criminal history   Medical History    Sexual orientation  

Culture   Name   Social origin  

Disability    National Origin   Symbol  

Education   Online identifier   Telephone number  

E-mail address   Other particular assignment   Well-being   

Employment history    Personal opinions     

Ethnic origin   Personal preferences     

 

Is the Supply of Personal Information Voluntary or Mandatory? 

 

The supply of certain personal information is mandatory, meaning we have to

collect this personal information from you by law. If you do not supply this

information, we cannot comply with our legal obligations. In this regard, if you do

not supply this personal information, we cannot do business with you. We collect

personal information as is required by the following legislation:  

 

Basic Conditions of Employment Act, No 75 of 1997  

Continuing Education and Training Act (previously known as Further Education

and Training Colleges Act) 16 of 2006  

Compensation for Occupational Injuries and Diseases Act, No. 130 of 1993  

Credit Agreement Act, No. 75 of 1980  

The Criminal Procedure Act, No. 51 of 1977  

Debt Collectors Act, No. 114 of 1998  

Employment Equity Act, No. 55 of 1998  

Financial Intelligence Centre Act, No. 38 of 2001  

Higher Education Act 101 of 1997  

Income Tax Act 58 of 1962  

Labour Relations Act, No 66 of 1995  

National Credit Act, No. 34 of 2005  

NQF Act No 67 of 2008  

Pension Funds Act, No. 24 of 1956  

Skills Development Act 97 of 1998  

Unemployment Insurance Act, No. 63 of 2001  

Financial Advisory and Intermediary Service Act, No. 37 of 2002  

Occupational Health and Safety Act No. 85 of 1993  

Prevention of Organised Crime Act No. 121 of 1998  

In other instances, the supply of personal information is voluntary, which means

there is no law imposed on us to collect this personal information. Even though

there is no law that imposes the collection of the personal information, we

require the personal information to deliver the products and/or services to you. In

this regard, if you do not supply the personal information, we cannot do business

with you.  

 

When will we process your Personal Information?  

We will only process your personal information for lawful purposes relating to our

business if the following applies:  

 if you have consented thereto.  

 if a person legally authorised by you, the law, or a court, has

consented thereto.  

 if it is necessary to conclude or perform under a contract, we have with you.  

 if the law requires or permits it.  

 if it is required to protect or pursue your, our or a third party’s

legitimate interest.  

What is Special Personal Information?  

Special personal information is personal information about the following:  

Biometric information   Philosophical beliefs  

Criminal behaviour    Political persuasion  

Ethnic origin   Race  

Health   Religious beliefs  

Sex life   Trade union membership  

When will we process your Special Personal Information?  

We may process your special personal information in the following

circumstances:  

 if you have consented to the processing.  

 if the information is being used for any Human resource or

payroll requirement.  

 if the processing is needed to create, use, or protect a right or obligation

in law.  

 if the processing is for statistical or research purposes and all legal

conditions are met.  

 if the special personal information was made public by you.  

 if the processing is required by law.  

 if racial information is processed, and the processing is required to identify

you; and / or if health information is processed, and the processing is to

determine your insurance risk, or to comply with an insurance policy or to

enforce an insurance right or obligation.  

When and from where we obtain Personal Information about you?  

We may collect personal information about you from the following sources:  

 We may collect personal information directly from you.  

 We may collect personal information from a public record.  

 We may collect personal information from an area where you have

deliberately made it public.  

 We may collect information about you based on your use of our

products, services, or service channels.   

 We may collect information about you based on how you engage or

interact with us such as via our support desk, emails, letters, telephone calls

and surveys.  

 We may collect personal information from a third party.  

 We may collect personal information from another source if you give us

consent to do so.   

 When visitors leave comments on the site, we collect the data shown in the

comments form, and also the visitor’s IP address and browser user agent

string to help spam detection. An anonymized string created from your

email address (also called a hash) may be provided to the Gravatar service

to see if you are using it. The Gravatar service privacy policy is available

here: https://automattic.com/privacy/. After approval of your comment,

your profile picture is visible to the public in the context of your comment.

 If you upload images to the website, you should avoid uploading images

with embedded location data (EXIF GPS) included. Visitors to the website

can download and extract any location data from images on the website.

 If you leave a comment on our site, you may opt-in to saving your name,

email address and website in cookies. These are for your convenience so

that you do not have to fill in your details again when you leave another

comment. These cookies will last for one year.

 If you visit our login page, we will set a temporary cookie to determine if your

browser accepts cookies. This cookie contains no personal data and is

discarded when you close your browser.

 When you log in, we will also set up several cookies to save your login

information and your screen display choices. Login cookies last for two days,

and screen options cookies last for a year. If you select “Remember Me”, your

login will persist for two weeks. If you log out of your account, the login

cookies will be removed.

 If you edit or publish an article, an additional cookie will be saved in your

browser. This cookie includes no personal data and simply indicates the post

ID of the article you just edited. It expires after 1 day.

 Articles on this site may include embedded content (e.g. videos, images,

articles, etc.). Embedded content from other websites behaves in the exact

same way as if the visitor has visited the other website.

 These websites may collect data about you, use cookies, embed additional

third-party tracking, and monitor your interaction with that embedded

content, including tracking your interaction with the embedded content if

you have an account and are logged in to that website.

If the law requires us to do so, we will ask for your consent before collecting

personal information about you from third parties.  

The third parties from whom we may collect your personal information include,

but are not limited to, the following:  

 Partners of our company for any of the purposes identified in this

Privacy Policy.  

 your spouse, dependents, partners, employer, and other similar sources.  

 attorneys, tracing agents, debt collectors and other persons that assist with

the enforcement of agreements.  

 payment processing services providers, merchants, banks, and other

persons that assist with the processing of your payment instructions, like EFT

transaction partners.  

 insurers, brokers, other financial institutions, or other organisations that

assist with insurance and assurance underwriting, the providing of

insurance and assurance policies and products, the assessment of

insurance and assurance claims and other related purposes.  

 law enforcement and fraud prevention agencies and other persons tasked

with the prevention and prosecution of crime;  

 regulatory authorities, industry ombudsman, governmental departments,

local and international tax authorities.  

 trustees, Executors or Curators appointed by a court of law.  

 our service providers, agents and sub-contractors like couriers and other

persons we use to offer and provide products and services to you.  

 courts of law or tribunals.  

Reasons we need to process your Personal Information  

We will process your personal information for the following reasons: 

 to provide you with products, goods, and services   

 to market our products, goods, and services to you.  

 to respond to your enquiries and complaints.  

 to comply with legislative, regulatory, risk and compliance requirements

(including directives, sanctions, and rules), voluntary and involuntary codes

of conduct and industry agreements or to fulfil reporting requirements and

information requests.  

 to conduct market and behavioural research, including scoring and

analysis to determine if you qualify for products and services or to

determine your credit or insurance risk.  

 to develop, test and improve products and services for you.  

 for historical, statistical and research purposes, like market segmentation.  

 to process payment instruments.  

 to create, manufacture and print payment issues (like a payslip)  

 to enable us to deliver goods, documents, or notices to you.  

 for security, identity verification and to check the accuracy of your

personal information.  

 to communicate with you and carry out your instructions and requests.  

 for customer satisfaction surveys, promotional offerings.  

 insurance and assurance underwriting and administration.  

 to process or consider or assess insurance or assurance claims.  

 to provide insurance and assurance policies and products and

related services.  

 to enable you to take part in customer loyalty reward programmes, to

determine your qualification for participation, earning of reward points,

determining your rewards level, monitoring your buying behaviour with our

rewards partners to allocate the correct points or inform you of appropriate

products, goods, and services you may be interested in or to inform our

reward partners about your purchasing behaviour.  

 to enable you to take part in and make use of value-added products

and services.  

 to assess our lending and insurance risks; and / or  

 for any other related purposes.  

How we use your Personal Information for Marketing 

 We will use your personal information to our products and services to you.  

 We will do this in person, by post, telephone, or electronic channels such as

SMS, email, and fax.  

 If you are not our customer, or in any other instances where the law

requires, we will only market to you by electronic communications with your

consent.  

 In all cases you can request us to stop sending marketing communications

to you at any time. 

When how and with whom we share your Personal Information?  

In general, we will only share your personal information if any one or more of the

following apply:  

 if you have consented to this.  

 if it is necessary to conclude or perform under a contract, we have with

you;  

 if the law requires it; and / or  

 if it’s necessary to protect or pursue your, our or a third party’s legitimate

interest.  

Under what circumstances will we transfer your information to

other countries?  

We will only transfer your personal information to third parties in another country

in any one or more of the following circumstances:  

 where your personal information will be adequately protected under the

other country’s laws or an agreement with the third-party recipient.  

 where the transfer is necessary to enter into or perform under a contract

with you, or a contract with a third party that is in your interest.  

 where you have consented to the transfer; and / or  

 where it is not reasonably practical to obtain your consent, the transfer is in

your interest.  

This transfer will happen within the requirements and safeguards of the law.

Where possible, the party processing your personal information in the other

country will agree to apply the same level of protection as available by law in

your country or if the other country’s laws provide better protection the other

country’s laws would be agreed to and applied.  

How we secure your Personal Information  

 We will take appropriate and reasonable technical and organisational steps

to protect your personal information according to industry best practices.

Our security measures (including physical, technological, and procedural

safeguards) will be appropriate and reasonable. This includes the

following:  

 keeping our systems secure (like monitoring access and usage);  

 storing our records securely.  

 controlling the access to our buildings, systems and/or records; and  

 safely destroying or deleting records.  

 Ensure compliance with best practice standards. 

 Visitor comments are checked through an automated spam detection

service.

How long do we keep your Personal Information? 

We will keep your personal information for as long as:  

 the law requires us to keep it.  

 a contract between you and us requires us to keep it.  

 you have consented for us keeping it.  

 we are required to keep it to achieve the purposes listed in this

Privacy Policy.  

 we require it for statistical or research purposes.  

 a code of conduct requires us to keep it.

 If you leave a comment, the comment and its metadata are retained

indefinitely. This is so we can recognize and approve any follow-up

comments automatically instead of holding them in a moderation queue.

 For users that register on our website (if any), we also store the personal

information they provide in their user profile. All users can see, edit, or delete

their personal information at any time (except they cannot change their

username). Website administrators can also see and edit that information.

 we require it for our lawful business purposes.  

Take note: We may keep your personal information even if you no longer have a

relationship with us, for the historical data that may be required by your

employer or employee.  

Our Cookie Policy  

A cookie is a small piece of data sent from our websites or applications to your

computer or device hard drive or Internet browser where it is saved. The cookie

contains information to personalise your experience on our websites or

applications and may improve your experience on the websites or applications.

The cookie will also identify your device, like the computer or smart phone.  

By using our websites or applications you agree that cookies may be forwarded

from the relevant website or application to your computer or device. The cookie

will enable us to know that you have visited the website or application before

and will identify you. We may also use the cookie to prevent fraud and for

analytics.  

 Your duties and rights about the personal information we have about you.  

 You must provide proof of identity when enforcing the rights below.  

 You must inform us when your personal information changes.  

Please contact our Information Officer to give effect to any of the below rights.  

You have the right to request access to the personal information

we have about you by contacting us

This includes requesting:

 confirmation that we hold your personal information.  

 a copy or description of the record containing your personal information;

and  

 the identity or categories of third parties who have had access to your

personal information.  

We will attend to requests for access to personal information within a reasonable

time. You may be required to pay a reasonable fee to receive copies or

descriptions of records, or information about third parties. We will inform you of

the fee before attending to your request.  

Please note that the law may limit your right to access

information  

You have the right to request us to correct or delete the personal information we

have about you if it is inaccurate, irrelevant, excessive, out of date, incomplete,

misleading, obtained unlawfully or we are no longer authorised to keep it. You

must inform us of your request in writing. It may take up to 15 business days for

the change to reflect on our systems. We may request documents from you to

verify the change in personal information.  

A specific agreement that you have entered into with us may determine how you

must change your personal information provided at the time when you entered

into the specific agreement. Please adhere to these requirements. If the law

requires us to keep the personal information, it will not be deleted upon your

request. The deletion of certain personal information may lead to the termination

of your business relationship with us.  

You may object on reasonable grounds to the processing of your

personal information

We will not be able to give effect to your objection if the processing of your

personal information was and is permitted by law; you have provided consent to

the processing and our processing done according to your consent or the

processing is necessary to conclude or perform under a contract with you.  

Where you have provided your consent for the processing of your personal

information, you may withdraw your consent. If you withdraw your consent, we

will explain the consequences to you. We may proceed to process your personal

information even if you have withdrawn your consent if the law permits or

requires it. It may take up to 15 business days for the change to reflect on our

systems, during this time we may still process your personal information. You

must inform us of any objection in writing.   

You have a right to file a complaint with us or any Regulator with jurisdiction

about an alleged contravention of the protection of your personal information by

us. We will address your complaint as far as possible.  

The Contact Details for the Information Regulator   

 

Email:   Complaints.IR@justice.gov.za  

Postal Address:   P.O. Box 31533, Braamfontein, Johannesburg, 2017  

Physical Address:   JD House, 27 Stiemens Street, Braamfontein,

Johannesburg, 2001.   

 

How can you get in touch with Us?  

For any queries in relation to this letter or our processing of your persona

information in general, you can contact our Information Officer and/or Deputy

Information Officer at the following details:  

 

Information Officer   Saroja Perumal

Contact Number 011 315 4957

Email Address   info@modernmagnetics.co.za

Physical Address Unit 4 Umthombo Business Park

5 Kelpie Street

Glen Austin

 

Midrand, 1685

PAIA Info (PDF)